Shipping Orders and Returns

Enjoy complimentary standard shipping and returns on all orders.


Currently, Kallati is unable to accept online orders with shipping addresses outside the United States. Kallati is proud to offer complimentary FedEx 2Day shipping on all U.S. Domestic orders. Kallati is also proud to offer FedEx Standard Overnight shipping for an additional $19.95 on all U.S. Domestic orders.

Kallati makes every effort to ship orders of in-stock items the same day the order is placed. However, orders may ship anytime within the indicated shipping window on each product. Custom orders, ring sizings and other special orders will require additional processing time as noted. Once the shipment is processed, your order will arrive in 2 business days with standard shipping, or 1 business day with Overnight shipping. Delivery to PO Boxes is not available, but billing addresses may contain PO Boxes. All shipment require signature at delivery.

No shipments are processed after 1pm ET Fridays, as well as Saturdays and Sundays. Saturday, Sunday and holiday delivery is not available.

Please note that occasionally in-stock items may be temporarily out-of-stock or back-ordered. We will make every effort to communicate any shipping delays within 24 hours of your order.

Return & Exchange Policy


We at Kallati want you to be completely satisfied with your order. If for any reason you are not satisfied with your online purchase, you may return items that are unworn, unaltered and free from scratches and blemishes for a refund, exchange or merchandise credit within 30 days from the date of shipment.

After 30 days, orders are nonrefundable.

All refunds will be issued to the original form of payment. Depending on your credit card company, it may take an additional 2-10 business days after your credit is issued for it to post to your account.

To return an item, please contact us.



Unless otherwise noted, Custom Orders are generally considered Final Sale.

Customer Service

For questions about gifting and jewelry, contact a sales professional. For engagement guidance, contact a Diamond Expert.

Email us
Call us
Please call (516) 466-0035 / M-F 9 to 6 EST
Consult one of our jewelry experts
For questions about jewelry, please contact us to speak with one of our Jewelry Experts.

Size Guide